As a customer of Motorsteunen.nl you are entitled to a trial period of at least 14 days after receipt of the order. To exercise the right of withdrawal, you must inform us of your decision to withdraw from the contract by an unequivocal statement (e.g. in writing by post, fax or e-mail). To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired. Consequences of the withdrawal If you withdraw from the agreement, you will receive all payments you have made up to that time, including delivery costs (with the exception of any additional costs resulting from your choice of a different method of delivery than the cheapest standard offered by us delivery) without delay and in any case not later than 14 days after we have been informed of your decision to withdraw from the agreement. We will refund you using the same payment method you used for the original transaction.